Your trust matters

At Neita's, we safeguard your information while ensuring everything we do is crystal clear.

Your privacy matters

We protect your information diligently

At Neita's Funeral Services & Supplies, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding that information. By using our website, you consent to the data practices described in this policy.

Information We Collect

We may collect personal information from you in various ways, including when you visit our site, fill out a form, or interact with our services. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Demographic Information: Age, gender, and location.
  • Payment Information: Credit card information and billing address, when applicable.
  • Other Information: Any additional details you voluntarily provide.

How We Use Your Information

[Your Funeral Home Name] may use the information we collect for the following purposes:

  • To process your requests and provide our services.
  • To improve customer service and personalized experiences.
  • To send you periodic emails regarding your order or other products and services.
  • To respond to inquiries, questions, and/or other requests.
  • To comply with legal obligations and protect our rights.

Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when we provide services that require such sharing (e.g., payment processors) or are legally obligated to do so.

Third-Party Websites

Our website may contain links to third-party sites. These linked sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain legal obligations.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of our site, or your dealings with our services, please contact us:

Neita's Funeral Services & Supplies
24 North Street, Kingston, Jamaica

Email: neitasfuneralservices21@gmail.com

Neita's Pricing policy
Transparent and fair pricing for services & products

  • All prices are subject to change based on fluctuations in supplier costs. We will provide prior notice to customers regarding any price adjustments.
  • Prices exclude applicable taxes, which are the responsibility of the client.

Payment Terms

  • Full payment must be received no later than 7 days (one week) prior to the scheduled funeral date.
  • We reserve the right to cancel any service if full payment is not made within this timeframe.

Cancellation & Refund Policy

  • No refunds will be issued after services have been rendered.
  • In the event of any disputes, we encourage all parties to reach an amicable resolution.
  • Neita's Funeral Services & Suplies is not liable for any damage or incoveniences the client may face as a result of late payments.

For further information on our refund Policy reach out us and we will assist you!!

Your peace of mind
We prioritize your trust and safety.

Neita’s Funeral Services & Supplies

Amber Pay Payment Terms and Conditions

By using Amber Pay (“Amber Pay,” “we,” “our,” or “us”) payment processing services (“Payment Services”) through Neita’s Funeral Services & Supplies (“the Funeral Home,” “we,” or “our”), you agree to be bound by Amber Pay’s General Terms and Conditions (“General Terms”), these additional terms and conditions (“Payment Terms”), and all other applicable policies. If you are making a payment on behalf of another individual or family, you confirm that you are authorized to do so. Payment Services may only be used for lawful purposes.

1. Our Role

We are not a bank and do not offer banking services. Through Amber Pay, Neita’s Funeral Services & Supplies allows families to make payments using credit, debit, prepaid, or gift cards (“Cards”) for funeral services, supplies, or related arrangements.

2. Authorization for Settlement of Proceeds

By making payment, you authorize Amber Pay to process funds on our behalf and settle transactions in line with their terms. Once processed, your payment obligation to Neita’s Funeral Services & Supplies is considered fulfilled.

3. Fees

Applicable transaction and processing fees are governed by Amber Pay. These fees are deducted at the time of processing.

4. Refunds and Returns

Given the nature of funeral services:

  • Payments for services already rendered (e.g., transportation, embalming, use of chapel, burial arrangements) are non-refundable.
  • Payments for merchandise (e.g., caskets, urns, wreaths) may be refunded only if goods are unused, undamaged, and returned within 7 business days, subject to supplier approval.
  • Any approved refund will be processed back to the original payment method within 14 business days.

5. Chargebacks and Disputes

If you dispute a payment through your bank or card provider (“Chargeback”), you must also contact Neita’s Funeral Services & Supplies directly to resolve the matter. We reserve the right to contest Chargebacks related to services that were rendered in full.

6. Customer Service

For any inquiries, adjustments, or concerns relating to funeral arrangements or payments, please contact:

Neita’s Funeral Services & Supplies
Stepney District, Calderwood P.O., St. Ann, Jamaica
Tel: [Insert Number] | Email: [Insert Email]

7. Compliance

You agree not to use the Payment Services for fraudulent or unlawful activities. Neita’s Funeral Services & Supplies complies with all applicable laws, including the Data Protection Act of Jamaica regarding personal and financial data.

8. Taxes

All payments are subject to applicable Jamaican taxes, which will be itemized on your invoice where required.

9. Termination

Amber Pay or Neita’s Funeral Services & Supplies may suspend or terminate payment access if misuse, fraud, or unlawful activity is suspected.

10. Acceptance

By making a payment through Amber Pay, you confirm your acceptance of these Payment Terms & Conditions.

Learn more